Breedlove Dobbs Heating
  • Residential Service
  • Indianapolis, IN, USA
  • $15 - $18 p/hr
  • Hourly
  • Full Time

Medical, Paid Vacation, Paid Holidays


Breedlove Dobbs Heating in Indianapolis has an immediate opening for a technician scheduling coordinator / dispatcher with strong customer care skills.  This is a dispatching position.  It requires the ability to manage multiple aspects of multiple projects simultaneously while moving each towards completion.  Prior dispatching, project management or schedule coordination experience is required.  onfidence, a clear phone voice, and the ability to think on your feet are key to being successful in this position.  If you have this unique skill set we'd love to hear from you!

Primary Job Functions: Answer incoming calls and route them to the appropriate departments. Maintain the Service Technicians daily schedules and dispatch the technicians as service calls are completed. Schedule return trips with customers when parts are in. Maintain the on call schedule for service technicians. Maintain customer database with current information.

Clear and concise communications with department managers, employees and company customers, including keeping customers appraised as to company schedule and requested lead-times. Provide accounting with maintenance contract billing information. Prepare service invoices and timecards for processing. 

Pay Scale: $15-$18/hour + Bonuses and Benefits

Work Hours: 40 hours which are flexible from 7:30am to 6:00pm, Monday through Friday, some overtime

Required Qualifications:

* 2 years dispatching, team coordination or project management experience

* Geographical knowledge of service area or map reading skills

* Knowledge of industry is recommended but not required

* Proficient in Word, Excel, and Outlook

 

Breedlove Dobbs Heating
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